Refund policy

Seanic Adventures – Return & Refund Policy

Seanic Adventures is a brand owned and operated by Caboodle Corporation.

We want you to be happy with your purchase. If something isn't right, we're here to help.

30-Day Returns

We accept eligible return requests within 30 days of delivery.

To qualify for a change-of-mind return, your item must be unused, in its original condition, and returned with its original packaging and included accessories.

To start a return, email threadcaboodle@gmail.com with your order number and reason for returning the item.

Please contact us for return authorization and shipping instructions before sending anything back.

Scratch-Off Maps

Scratch-off maps must be unused and unscratched to qualify for change-of-mind returns.

Maps that have been scratched, personalized, or altered after delivery are not eligible for ordinary returns.

If your map arrives damaged, defective, or incorrect, please contact us so we can resolve the issue.

Damaged, Defective, or Incorrect Products

Please inspect your order upon delivery.

If something arrives damaged, defective, or incorrect, contact us promptly with your order number and photographs of the issue, if available.

We'll review the situation and arrange an appropriate resolution, such as a replacement, refund, or return.

When a return is required due to our error or a confirmed product defect, Seanic Adventures will cover reasonable return shipping costs.

Return Shipping

For ordinary change-of-mind returns, customers are responsible for return shipping costs.

Original shipping charges, if any, are generally nonrefundable for change-of-mind returns.

We recommend using a trackable shipping service.

Please do not return merchandise without first contacting us for instructions.

Refunds

Once your eligible return is received and inspected, we'll notify you whether your refund has been approved.

Approved refunds will be issued to your original payment method within 10 business days of approval. Your bank or payment provider may require additional processing time.

If more than 15 business days have passed since your refund was approved, please contact us.

Exchanges

If your product arrives damaged, defective, or incorrect, contact us to arrange an appropriate resolution.

For other exchanges, please contact us to discuss available options.

Nonreturnable Items

The following are generally not eligible for change-of-mind returns:

  • Gift cards

  • Digital products after delivery or access, where applicable

  • Personalized or custom-made items, where disclosed before purchase

  • Scratch-off maps that have already been scratched or altered

  • Products damaged through misuse or improper handling after delivery

These exclusions do not limit rights or remedies provided under applicable law.

Contact Information

Seanic Adventures
Owned and operated by Caboodle Corporation
Website: seanicadventures.com
Email: threadcaboodle@gmail.com

We appreciate your business and will work to resolve legitimate concerns with your order.